Note: Supporting services in this category are available on an as-needed basis, and may be contracted independently of any other core or supporting services, or may be combined as lead-up or follow-up to another service.
Subject to availability, owner Mark Bernhardt consults in a technical lead capacity, usually billing for time & materials. Terms will be specific to the project.
As a subcontractor, Mark Bernhardt has served as project manager on SaaS development projects for household-name enterprises, primarily in the insurance and financial services vertical. The same attention to detail and oversight of dependencies, deliverables, and deadlines goes into each project, large or small.
The scope of a research project will depend on objectives. Want to scout out possible "off-the-shelf" software that may fit or improve your workflow, before committing to building a custom solution? Or are you curious how others in your industry are tackling a particular challenge? SMBworks can investigate for you, then report on findings and even recommend a next action.
Alternatively, find help here with CSAT and/or NPS polling of your customers. Give SMBworks (access to) your list and get the voice of the customer.